Lisa McLeod and Elizabeth McLeod

Posts by Lisa McLeod and Elizabeth McLeod

  • Employee surveys are an essential part of any HR or learning and development strategy – if done correctly.

    The Mistakes Organization Make When They Survey Their Employees

    May 26, 2017

    With organizations becoming increasingly concerned about employee engagement, HR and learning and development leaders are leaning on employee surveys to get insights into the minds and experiences of their workforce. This is a good thing – employee voice surveys are perhaps the best way of getting real feedback on your culture, a great way to assess attitudes...

  • There's a massive benefit for employees teaching gratitude to their employees.

    Why (And How) You Should Promote Gratitude at Your Company

    May 12, 2017

    What are you grateful for? Your family? A home? These are the typical go-tos when people discuss gratitude. Pop culture is filled with studies touting the benefits of gratitude for health, happiness and overall well-being. But is it good for business? According to the Harvard Medical School editorial In Praise of Gratitude, gratitude, “helps people feel more...

  • A whining employee often needs a lesson in communication – but their point might also be valid.

    The Best Way to Handle a Whining Employee

    April 28, 2017

    As a leader, it’s frustrating to hear whining. But saying your people can only come to you with answers, not problems, keeps you from hearing valuable feedback. Motivated and passionate employees notice problems, even if they don't have the solution. The challenge is your team may not know how to frame negative situations without complaining. Leaders hear from...

  • What you should do right before you make any sales call.

    What You Should Do in the 10 Seconds Before Any Sales Call

    March 31, 2017

    What do you do in the 10 seconds before a big sales call? Review your deck? Think about how much you want it to close? Make sure your...

  • We all lose sales from time to time. The key is learning from it.

    Your Rep Just Lost a Deal. Here’s What You Should Do Next.

    March 17, 2017

    You knew the deal was going south before the call even ended. You watched your rep flounder; you saw the customer’s mental eye roll as...

  • When people quit and stay, aka check out of their jobs, it ruins the morale of the rest of your team.

    How to Stop Your Employees From Quitting – But Staying

    March 3, 2017

    You know who they are. They’re the people just phoning it in. They show up for work with their bodies, but they leave their brains,...