Communication Articles

  • Communication mistakes to avoid at all costs in high stakes situations

    4 Communication Mistakes to Avoid At All Costs

    September 30, 2019

    High-stakes situations are the micro career-defining moments when every word counts. The people putting you on the spot have the power to alter the course of your professional life.  “It can take a lifetime to build rapport, but it only takes a second to lose it,” explains Jenna Lange, in her course High-Stakes Communication. To get the raise, the promotion, or...

  • overcome-anxiety-communicate-confidence

    Overcome Anxiety to Communicate with Confidence (by Reading This Post)

    August 19, 2019

    When nerves hit, communication often flails. Whether it’s butterflies in the tummy or a full-on anxiety attack, we’ve all felt the pain.  Media and Presentation Coach Jeff Ansel knows this feeling well. After a handful of panic attacks live on the air, the former radio and TV anchor knew something had to change.  In his course, Communicating with Confidence,...

  • A repeatable formula for communicating assertively.

    How to Communicate Assertively: Use This Repeatable Formula

    July 29, 2019

    Tatiana Kolovou – who has spent her career researching business communication – believes the absolute best way to communicate at work is to do so assertively. Why? “Assertive communication is the midway mark between aggressive and passive communication,” Kolovou said. “In my communications seminars I use the metaphor of passive communication being a doormat and...

  • Why ASAP is the worst abbreviation in business.

    The Worst Abbreviation in Business (And What to Say Instead)

    July 22, 2019

    There’s one word that drives Dave Crenshaw crazy. Well, technically it’s not even a word, but an abbreviation for four – ASAP. Why?...

  • Learn these negotiation techniques from a former FBI hostage negotiator.

    4 Techniques That'll Make You a Better Negotiator

    July 8, 2019

    For 24 years, Chris Voss worked as an FBI hostage negotiator, in places like New York City, the Gaza Strip and Iraq. There, he led...

  • Here are five last-second public speaking tips to nail that big presentation that'll calm your nerves.

    5 Things You Should Do in the Hour Leading Up to a Big...

    June 3, 2019

    When you talk about a #MomentThatMatters in your career, there are few crisper examples than giving a big presentation. Generally, you...