Communication Articles

  • What to do before sending any email for work.

    4 Things to Check – What to do Before Sending Any Email

    March 18, 2019

    The average office professional receives 90 emails a day, according to researchers. That’s, like, a crazy amount. No wonder why so many professionals complain about being buried in email – take two days off, and you come back to 180 unopened messages! How do you overcome this problem? It starts from within. The best way to get less emails is to send fewer,...

  • Learn how to be a great conversationalist by avoiding these questions.

    How to Be a Better Conversationalist: Questions to Avoid

    February 18, 2019

    There is one thing that kills all conversations, before they can even start: social scripts. What’s a social script? They begin with asking questions people have been asked hundreds of times before, which lead to "social script" answers people have recited hundreds of times before. Classic example of a boring question that leads to a social script answer –...

  • This test will determine how strong your story really is.

    Want to Know if Your Story is Good? Put It Through This Test

    February 4, 2019

    Storytelling is the essence of iconic brands. There are countless examples of this. Companies like Apple and Jeep and Budweiser have been successful for decades because they are among the best storytellers in the world. All three companies consistently tell stories that appeal to their target market. Many of us – for many reasons, beyond just marketing – would...

  • How to be more persuasive at work – make it easy to say yes.

    How to Be More Persuasive at Work: The 3 Steps to a Yes

    January 7, 2019

    What’s the biggest reason people say “no” to an idea, particularly at work? To avoid risk. Saying “yes” to something comes with a...

  • Learn how to boost your credibility and be seen as credible by avoiding these phrases.

    How to Boost Your Credibility: Avoid These 3 Common Phrases...

    December 3, 2018

    Being seen as credible is an underrated yet critical part of advancing your career. Credibility means that people can trust you. And,...

  • Learn how to be a better listener – 6 principles to follow.

    How to Be a Better Listener: The 6 Principles to Follow ...

    November 26, 2018

    There’s a great line from Elizabeth McLeod in her LinkedIn Learning course, Leading Without Formal Authority: “I'll let you in on a...