Communication Articles

  • We all tend to make this mistake when dealing with conflict.

    This is the Most Common Mistake People Make When Dealing With Conflict – And How to Overcome It

    November 19, 2018

    I’ve done it many, many times. And, if you are being honest, you’ve probably done it too. We disagree with someone or have some sort of conflict with them. They might not even be aware the conflict exists – but, in our mind, they are the enemy. And so, what do we do? Talk with the person and figure it out, so we can put it behind us? Often, we do the exact...

  • How to turn a no into a yes – the exact words you should say.

    How to Turn a No Into a Yes: 3 Phrases You Should Use

    November 12, 2018

    The ability to persuade people can feel like a super power. In fact, it’s often portrayed that way. The coolest part about Star Wars was that Obi-Wan Kenobi could command people with The Force. Hypnotists wow audiences by getting people to do outrageous stunts. And yet, persuasion isn’t some fanciful ability held by telepaths and oracles. The reality – it’s a...

  • How to respond if someone else takes credit for your work.

    What You Should Do if Someone Takes Credit For Your Work (No, Screaming Isn't Allowed)

    September 10, 2018

    It’s the worst. You work hard on a project, you are really proud of the outcome – and someone else who barely had anything to do with it publicly takes all the credit for its success. You want to scream. The problem is, all of us get frustrated when that happens, but many of us keep that frustration inside. That’s the wrong move, according to Lisa Earle McLeod...

  • Two techniques that'll put you at ease and calm your nerves before giving a big presentation.

    How To Calm Your Nerves Before a Big Presentation

    August 6, 2018

    Imagine you are seconds away from giving the biggest presentation of your life. How do you feel? Most likely, nervous. Of course,...