Tech Tips Articles

  • Eighteen of the top 20 skills the world's top companies are looking for are related to data science.

    Want to Work at One of the Top Companies in America? Focus on This Skillset

    May 24, 2017

    In 2012, the Harvard Business Review declared data scientists as the “sexiest” job of the 21st century, meaning data scientists are the most sought-after professionals on the market. Well, there’s a lot of truth to that. We at LinkedIn analyzed the skills the top companies in America are looking for. Eighteen of the top 20 – 90 percent! – of the skills top...

  • This video teaches you how to avoid phishing scams.

    The One Video Every Professional Should Watch (Seriously)

    May 19, 2017

    On May 12th, the WannaCry ransomware attack hit the world, reaching more than 230,000 computers across 150 countries in a week. The attack results in a person’s computer being frozen, with the attacker demanding a ransom from the user to access it again. It wasn’t good. But it represents just another in a long line of cyberattacks, made possible partially by...

  • How IT help desk workers should deal with a chatty customer, a confrontational customer, an angry customer, a timid customer or a sad customer.

    The 4 Customers That Drive IT Pros Crazy – And How to Deal With Them

    May 4, 2017

    Anyone who has ever worked at an IT help desk knows that soft skills often trump hard skills. Yes, you need to know how to fix the technical problems people come to you with. But, just as importantly is knowing how to deal with people, so they have a good experience and you get the information you need to fix their issue quickly. The problem with that? The...

  • IT pros themselves say they are weak in security, the cloud and VoIP.

    The Skills IT Pros Need Help With The Most (And How to...

    April 20, 2017

    Where’s the skill gap in IT? In other words, what are the critical skills IT pros are weakest at? To find out, we at LinkedIn...

  • The hard skill IT pros most want to learn is security, followed by cloud computing.

    Most IT Pros Think They Have a Dead-End Job. Here's How to ...

    April 13, 2017

    Recently, we at LinkedIn, in conjunction with Spiceworks, asked 198 IT pros what their biggest complaint about work was. Sixty-nine...

  • IT employees aren't getting soft skill training, and it's causing them to leave companies.

    The IT Training Fail That's Causing People to Leave ...

    April 6, 2017

    There’s a very expensive problem in the world of IT, regarding training. In January, LinkedIn and Spiceworks conducted a joint survey...