Set amid the rolling hills of southern Indiana about an hour’s drive south of Indianapolis, the City of Bloomington employs 900 workers dedicated to serving more than 60,000 residents. Home to the flagship campus of the Indiana University system, the city affectionately called “B-town” features a thriving arts and music scene, sporting events, a wide variety of restaurants, and more than 30 annual festivals.
Challenge: deliver cost-effective, on-demand training
Approximately 800 Bloomington city employees, or 89 percent of the municipal work force, use computers or mobile devices on the job. These employees are dispersed across nearly 20 facilities, and also work in the field.