Valparaiso University is a Lutheran, liberal arts institution located in northwest Indiana, an hour’s drive from Chicago. It offers more than 70 bachelor’s, 40 master’s, and two doctorate degree programs in law, nursing, business, engineering, and more. Founded in 1859, the university has 4,500 students and more than 1,300 faculty and staff members.
“Training was always an area where IT had room for improvement,” said Becky Klein, manager of client relations. “Our one official training specialist was teaching the same classes over and over, overseeing surveys, and facilitating many one-on-one sessions. It was hard to find time for new courses. She was just one person. Attendance dropped off. Our training had become a little stale.
The IT team realized an on-demand online video training solution available across the entire campus could support its goals and proactively engage all faculty, students, and staff.