• Qualities of a reliable growth metric

  • How to establish L&D growth metrics

  • Training and development KPIs and what they mean

Reliable success metrics will demonstrate that your program:

  • Meets employee training needs

  • Helps employees meet growth goals

A pre-learning survey should cover

  • The learner’s current level of knowledge about the training topic.

  • The learner’s understanding of the training program goals.

  • What the learner expects to gain from the training.

  • How effective other learning opportunities have been.

A post-learning survey should cover.

  • How the learner rates their overall experience with the course.

  • How supported the learner felt throughout the course.

  • The learner’s level of knowledge or aptitude upon completion of the course.

  • Suggestions for improving the training program.