Image of three professionals having a conversation
Image of professionals having a conversation

Upskilling hard skills

These are the technical skills required to complete certain tasks. Having a dedicated team that understands the basics of data analytics, for example, can greatly increase productivity and be a competitive differentiator. Here’s a starter list of hard skills that organizations are including in their upskilling programs:

  • Blockchain
  • Cloud computing
  • Data analysis
  • Artificial intelligence
  • UX design

Upskilling soft skills

These are the interpersonal attributes you need to succeed in the workplace. While upskilling and reskilling these kinds of skills is not as cut-and-dry as with hard skills, they are essential for employees to be successful. Here is a list of soft skills to consider including in your upskilling program:

  • Creative problem-solving
  • Critical thinking
  • Adaptability
  • Teamwork
  • Time management
  • Leadership